Cancellation Policy

Introduction

Elementrix Technologies LLC is committed to exceptional client service. This policy sets out the terms for canceling services we provide.

1. Cancellation Procedures

Clients must give written notice of cancellation by email, including their name, project details, the reason for cancelling and the effective date.

2. Cancellation Fees

If a project is already underway, fees may apply. They depend on the project stage, the percentage of work completed and the resources allocated up to the cancellation date.

3. Refund Policy

Cancellation fees are non-refundable. Fees paid in advance for services not yet provided may be refunded for the unused portion. Refund requests must be made in writing within 30 days of cancellation and are processed within a reasonable time.

4. Termination for Cause

Elementrix Technologies LLC may end services immediately if the client breaches the service agreement, for example by not paying or not providing necessary information. No refunds or cancellation fees apply in this case.

5. Modification of Services

If a client requests scope changes after a project starts, resulting delays or extra costs may be adjusted.

6. Amendments to the Cancellation Policy

Elementrix Technologies LLC may update this policy at any time and will notify clients of changes. Continued use of services after a change means acceptance of the updated policy.

7. Questions and Agreement

Questions or concerns go to contact@elementrixtech.com. By engaging with Elementrix Technologies LLC, the client agrees to be bound by this policy.

Contact

Elementrix Technologies LLC, 109 Bond St, Iselin, NJ 08830. Phone (727) 475-7450. Email contact@elementrixtech.com. Office hours 9 AM - 6 PM, Monday - Friday.